NIDA is a comprehensive solution which optimises the processes and documentation, data collection and communication of Emergency Medical Services (EMS). The application supports the staff in dispatch centres, paramedics and hospital teams to deal with their individual challenges and offers the appropriate solutions for their various tasks. At the same time, the collaboration between these three critical functions can be improved and accelerated considerably.

In the case of a critical emergency, the patient benefits from the best possible medical care. Organisations and funding associations can optimise their processes and reduce costs because NIDA assists them to coordinate operations and provides them with a complete electronic patient care reporting (ePCR). The solution simplifies billing and accounting processes and offers comprehensive analysis capabilities.