The Data and Communication Centre

All data entered into NIDA is saved in a NIDA database. NIDAserver ensures that this data is accepted, saved and can be retrieved as necessary. Moreover, data from third-party applications, such as accounting systems, can be integrated into the data exchange with NIDA.

NIDA is an important information and documentation platform for mobile rescue teams. In addition, the communication and data exchange with other systems and partners (such as medical devices, dispatch centre, hospital, accounting and materials management) is decisive. To this end, the system has very flexible interfaces. On this basis, NIDA offers many options to archive, analyse and evaluate data.



Complete, Accountable and Cross-functional Operation Documentation and ePCR

NIDA offers a comprehensive archiving application for medical documentation. After a mission is completed, operation data, protocols and other data are transferred to the NIDAserver and can be archived there. In this way, they are accessible at any time.

Moreover, NIDAarchiving supports users with intelligent functions in order to find details easily about a specific operation. In addition, it is possible to comment on operations and to add details in the aftermath that were not documented during the operation. Protocols can be printed out and the order of the operational events can be reconstructed. The user can access information, such as ECGs or photographs of the operation. Moreover, the application ensures that only authorised users have access to this data. NIDAserver guarantees this with a comprehensive and easy-to-manage role and right system.



Optimising Controlling and Management Processes

“Quality” is hardly measureable for emergency medical care. However, only by in-depth analysis of missions and operations, can ambulance coordinators and medical directors of emergency services as well as managing directors and office heads discover and eliminate weak points. Hence, the results of such analyses are fundamental for optimising quality.

NIDA offers comprehensive and flexible reporting and analysis options to managers. At the same time, NIDA is an excellent analysis tool for the emergency staff.

Evaluate Your Personal Performance with NIDAfeedback

With NIDAfeedback, every member of the rescue team gets a personal feedback on his performance. This NIDA module creates standardised static reports which are edited for a clear graphical representation on a monthly basis. One the one hand, employees can assess their own performance. On the other hand, they are enabled to compare their own figures with the overall figures of their stations and associations.

This feedback has been established as an important instrument of employee motivation and quality management in many organisations. The NIDA security and role concept ensures that every employee can only view his own personal data. This information is not accessible to third parties.

NIDAanalysis: Comprehensive Management Reports and Analyses

NIDAanalysis is an excellent basis for an effective quality and process management. This solution offers a convenient dashboard interface to ambulance coordinators, medical directors of emergency services, managing directors and office heads. It allows them to view and evaluate all critical operation details comprehensively. They can generate explorative analyses by all data gathered in the emergency protocol. Furthermore, the drill-down functionality of NIDAanalysis enables them to view relevant information in detail.

With this NIDA module, users can set filters and create individual analyses. On this basis, processes can be optimised. It is even possible to determine whether team trainings are necessary. In addition, users can acquire valuable insights for the operational planning and coordination of vehicles. The report data can be exported for further analysis.